What good is open source nobody knows about?

Here’s a pet peeve of mine, because I see it time and time again: Folks work on software or projects, put in a ton of effort, and then do nothing to promote the project or release. (And, for bonus points, complain that they don’t understand why the project isn’t getting more attention!) This doesn’t mean … Continue reading What good is open source nobody knows about?

What every admin should know about email

Email is a fantastic tool, when used correctly. It almost never is. Rikki Endsley asked me if I’d like to write something for USENIX ;login; logout, and it happened to be right after processing a slew of terrible email: people sending two-line replies at the end of several hundred lines of text, inexcusable top-posting, HTML-ized … Continue reading What every admin should know about email

Apple’s “Pathological” Approach to Customers

I think Lawrence Lessig puts his finger on it pretty well with this post about the problems with Apple’s “communication” strategy about bugs/feature removal in upgrades: But the argument I want to advance here is different. It is that in the “hybrid economy” that the Internet is, there is an ethical obligation to treat users … Continue reading Apple’s “Pathological” Approach to Customers

Corporate sponsors and event funding: Ask early, not often

If you’re hoping to get sponsorship funds for your event, it’s better to ask early than to ask often. And even better to ask professionally… For larger companies (i.e., the ones that actually do have a fair amount of cash for sponsorships) it is vitally important to ask early about sponsorships. Especially for events that … Continue reading Corporate sponsors and event funding: Ask early, not often